As a Regional Trainer, you will be responsible for onboarding and training new and existing employees within the organization (Including Naturally Pacific Resort, Seymour Pacific Developments and Broadstreet Properties). This role plays a critical part in shaping the first impression of our group of companies and supporting employees in building successful careers. You will deliver engaging training sessions, both virtually and in-person, and provide ongoing coaching to ensure employees are confident and competent in their roles.

Your contributions to the team:

• Deliver training programs virtually and in-person using diverse instructional techniques
• Train employees on practical, administrative, and software-based skills
• Ensure both corporate and on-site new hires are fully prepared for roles within our organization
• Stay current on policy and procedure updates and incorporate changes into training
• Monitor, evaluate, and record training activities for effectiveness and completion
• Provide consistent feedback to trainees and their managers
• Deliver Health and Safety training as required
• Support implementation of new projects and processes through training initiatives
• Collaborate with Hiring Managers to ensure effective onboarding and ongoing trainin
• Maintain accurate training records and reports

What you need to be successful:

• Post-secondary education in Education, Leadership, Business Administration, Communication or equivalent
• Minimum 3 years of experience in business operations or management
• Experience in the hospitality industry or high-volume customer service environment
• Proven experience leading training sessions and onboarding employees
• Proficiency in Microsoft Office Suite and ERP systems
• Strong customer service and troubleshooting skills
• Ability to work independently, work under pressure and adapt to changing priorities
• Excellent verbal, written, and listening communication skills 
• Knowledge of adult learning principles and training methodologies
• Familiarity with Learning Management Systems (LMS) and reporting tools
• Strong organizational and time management skills
• Ability to evaluate training effectiveness and recommend improvements
• Class 5 drivers license required
• Willingness and ability to travel regularly within region

The perks:

• Employer paid extended health, vision, and dental coverage (including family)
• Employee and Family Assistance Program
• Yearly health and wellness benefit
• RPP eligibility after one year
• Employee recognition program

Why Broadstreet?

Broadstreet Properties Ltd. is a family owned and operated property management company, partnered with Seymour Pacific Developments, that manage multi-family residential communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.

Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.