Personal Concierge / Personal Assistant to the Chairman

We are seeking a highly professional, mature, intuitive and organized Personal Concierge / Personal Assistant to support our Chairman, a high-net-worth individual with a dynamic, travel-intensive lifestyle.
This versatile role is based in Campbell River, B.C., and involves everything from coordinating day-to-day tasks to organizing travel and leisure pursuits to providing options for improving tasks of daily life.
Our ideal candidate is adaptable, personable, with strong communication skills who thrives in a fast-paced environment, can pivot quickly when things change, shows initiative and can ‘read the room.’ This person will bring poise, an exceptional level of personal standards and professionalism, and seasoned judgement.

This role is best suited to an experienced, emotionally intelligent professional who has a natural ability to anticipate needs and exceed expectations with minimal direction.

What to Expect
In this highly versatile role, you will work very closely with our Chairman, overseeing everything from travel and scheduling to urgent day-to-day tasks. You’ll be trusted to make quick decisions, solve complex problems, and keep his activities running effectively.

Your Contributions to the Team:

• Manage a dynamic calendar often accommodating multiple time-zones.
• Coordinate with various internal teams to create extraordinary itineraries and experiences for the Chairman and his guests.
• Source and book events or activities as requested.
• Ensure properties are prepared and appropriately provisioned prior to arrival. Coordinate with household staff, various teams, and service vendors to ensure environments are flawless upon arrival.
• Act as the single point of contact and accountability when “something happens”: be able to reschedule or redirect for missed flights, coordinate for medical mishaps, help source or retrieve lost luggage. Be able to resolve issues quickly and quietly.
• Handle communications, reservations, gifts, errands, and bespoke requests as needed.
• Track expenses, reconcile receipts, and source cost-saving alternatives without compromising quality.
• Liaise with internal executives, administrative support, family, friends, service partners, and other teams as needed.
• Maintain strict confidentiality and privacy.
• Ensure quality assurance across all experiences, applying attention to detail and a proactive mindset.
• Maintain readiness to travel or pivot plans as needed.

What you need to be Successful:

• 5 + years in high-profile C-suite support, luxury hospitality, or experience as a personal concierge with high net-worth individuals.
• Passport ready; able to travel locally or internationally on short notice and reachable as needed.
• Have stellar judgment, sound discretion, and a drive for service excellence.
• Possess a Quality Assurance Mindset – naturally detail-oriented with high standards for service and presentation.
• Valid, clean Canadian driver’s licence; be comfortable driving everything from pickups to prestige vehicles.
• Exceptional Communication Skills – be able to communicate clearly, tactfully and professionally both written and verbal, with the ability to interact diplomatically with high-level individuals and service providers.
• Discretion & Integrity – trustworthy with confidential information and committed to protecting privacy.
• Emotional Intelligence – strong ability to read people, non-verbal cues and moods, adapt tone, and respond intuitively in high-pressure or sensitive situations.
• Attention to Detail & Quality Assurance – committed to excellence in every aspect of service, ensuring the highest of standards.
• Proactive & Resourceful – anticipates needs, solve problems independently, and navigates challenges calmly and effectively.
• Tech-Savvy & Organized – proficient with scheduling tools, mobile devices, and communication platforms.
• Mature & Grounded – ideally with significant life or professional experience, capable of bringing calm and clarity to high-pressure situations.

The Perks:

• Competitive Total Rewards package – including base salary, vacation, employer paid health benefits
• Annual wellness benefit
• Employee and Family Assistance Program
• Employee recognition program
• Company provided cellphone
• In-house professional development opportunities

Why Broadstreet?

Broadstreet Properties Ltd. is a family-owned and operated property management company, partnered with Seymour Pacific Developments, that manage multi-family residential communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.

Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.