The Tenant Acquisition Specialist serves as the sales engine of the leasing process by managing the prospect pipeline from initial inquiry through to scheduled viewing. Working across multiple residential communities, the specialist engages prospective residents through phone, email, text, chat, and CRM platforms to build relationships, identify housing needs, and create urgency around available rental opportunities. 

The successful candidate is a highly motivated sales professional who thrives in a target-driven environment and excels at building rapport and influencing decisions over the phone. 

Your contribution to the team includes:

• Respond quickly and professionally to all inbound leasing inquiries. 
• Conduct outbound follow-up calls to new, existing, and dormant leads. 
• Perform needs assessments and qualify prospects. 
• Present community features, amenities, promotions, and suite options persuasively. 
• Overcome objections and guide prospects toward booking a viewing. 
• Schedule and confirm property tours with on-site leasing teams. 
• Re-engage cancelled, missed, or inactive prospects. 
• Manage portfolio-wide pipelines to ensure no lead is left unattended. 
• Maintain accurate CRM records and activity tracking. 
• Support occupancy, revenue, and leasing targets through disciplined sales activity. 

What you need to be successful:

• Experience in sales, leasing, customer service, contact centre, hospitality, property management, or a related customer-facing role is preferred.
• Proven ability to work in a target-driven environment and convert leads through phone and digital channels.
• Strong communication, rapport-building, objection-handling, and follow-up skills.
• Organized, resilient, and comfortable managing multiple prospects, communities, and priorities.
• Proficiency with CRM systems, call tools, email, chat/text platforms, and Microsoft Office.
• Ability to maintain accurate lead, pipeline, activity, and reporting records.
• Knowledge of residential leasing processes, applications, promotions, and suite availability is an asset.

What we offer:

Employees enjoy a wide range of benefits and competitive reward. You will be eligible to receive salary starting from $50,000 to $55,000 per annum, this will be determined by your skill set, education and experience. You will also be eligible to participate in the Company’s benefits program covering:

• Employer paid extended health, vision, and dental coverage (including family)
• Employee and Family Assistance Program
• Yearly health and wellness benefit
• RPP eligibility after one year
• Employee recognition program
• In-house professional development opportunities

Why Broadstreet?

Broadstreet Properties Ltd. is a family owned and operated property management company, partnered with Seymour Pacific Developments, that manage multi-family residential communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.

Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.

Broadstreet Properties Ltd Terms and Conditions:

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