The Maintenance Manager is responsible for the overall care, maintenance, and operational oversight of all private family residences in the Campbell River area. This role ensures that all properties are maintained to the highest standards through regular inspections, proactive maintenance, and effective coordination of staff and external contractors.

The Maintenance Manager serves as the primary point of contact for the family, providing clear communication, managing service requests, work orders and ensuring all work is completed efficiently, and to expectation. This position combines hands-on property care with administrative oversight, project management and leadership.

Your contribution to the team includes:

• Conduct routine inspections of all properties, including homes, and grounds, to ensure optimal condition and identify maintenance needs.
• Perform minor repairs and maintenance tasks as required.
• Develop, issue, and manage work orders for repairs, maintenance, and improvement projects
• Source, schedule, and oversee contractors and service providers; ensure quality of work and cost control.
• Supervise and coordinate on-site staff, including horticulturalists, laborers, and handymen
• Oversee landscaping and horticultural programs to maintain high aesthetic standards across all properties.
• Maintain detailed records of property conditions, maintenance schedules, and completed work.
• Act as the primary liaison between the family and all property-related services.
• Provide regular updates and reports to the family regarding property status, ongoing work, and upcoming needs.
• Manage inventory of tools, equipment, and supplies.
• Provide leadership and direction by managing standards of quality and services.
• Negotiate contracts and service agreements for third party suppliers.
• Work with Manager to define requirements and scope of outlined responsibilities for the team.
• Plan and prioritize work, communicating with the family to ensure each persons individual needs are met.
• Oversee major and minor renovations as required.
• Consult and make recommendations to the family for improvements.

What you need to be successful:

• 2 plus years’ experience in estate, property, or facilities management (experience in private or high-net-worth environments is an asset)
• 1 plus year experience leading or supervising a team
• Experience coordinating contractors and service providers
• Experience managing projects, including planning, execution, and budgets
• Ability to manage multiple properties and priorities while maintaining high standards
• Strong organizational and administrative skills, including work orders and record-keeping
• Understanding of residential property systems (landscaping, HVAC, plumbing, electrical, irrigation)
• Ability to identify issues and take appropriate action using available resources
• Effective communication and interpersonal skills
• Strong problem-solving and decision-making ability
• Proficiency in Microsoft Office and mobile technology
• Basic maintenance and repair knowledge
• Ability to prioritize tasks and manage resources effectively
• Detail-oriented with a focus on maintaining high property standards
• Able to balance hands-on work and oversight responsibilities
• Professional, reliable, and able to maintain confidentiality
• Self-motivated and able to work independently
• Adaptable and able to respond to changing priorities

• Employer paid extended health, vision, and dental coverage (including family)
• Employee and Family Assistance Program
• Yearly health and wellness benefit
• RPP eligibility after one year
• Employee recognition program
• In-house professional development opportunities

Why Broadstreet?

Broadstreet Properties Ltd. is a family owned and operated property management company, partnered with Seymour Pacific Developments, that manage multi-family residential communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.

Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.